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How fast should your site load on a phone

Your customer is standing outside in the rain on a patchy signal. If the page takes four seconds, they are already back in the search results.

Patryk StefanowskiPerformance · 6 min read

Someone at a country bus stop in light rain, looking at a phone

Almost every visitor to a local business website is on a phone, and often not a new one, on a signal that comes and goes. That is the real test, not how the site feels on the machine it was built on.

The numbers, briefly

Google publishes a page experience threshold called Largest Contentful Paint: the main content of the page should appear within 2.5 seconds. Under a second feels instant. Past about three seconds people start leaving, and the ones who stay have already formed an opinion about how organised you are.

Aim for the main headline and the phone number visible in under a second on 4G. It is achievable for a small business site. It is very hard for a heavy one.

What actually makes small sites slow

Most slow websites are not badly designed. They are just carrying things nobody looks at.

How to test it properly

Open your own site on your phone, on mobile data, standing outside. Count. That is the honest test, and it usually settles the argument faster than any tool.

For numbers, PageSpeed Insights gives you a mobile score and, more usefully, the LCP figure and a list of what is holding it back. Ignore the score out of a hundred and look at the timings. A site can score well and still feel slow if the important part appears last.

What I do instead

I write the pages by hand, so a page ships the markup and styles it actually uses and nothing else. Images get resized to the size they are displayed at and converted to WebP, which usually takes a three megabyte photograph down to under two hundred kilobytes with no visible difference.

Fonts are limited to one or two weights and loaded so text appears immediately rather than after the font arrives. Anything that is not needed for the first screen loads later. The site sits on Cloudflare, which serves it from a location near the visitor.

The aim is a first load of around a second on a phone, and repeat visits that feel instant. Not because of a trick, but because there is very little to download.

If you have a slow site now

You do not necessarily need a rebuild. In order of effect: resize and compress every image, remove plugins and widgets you do not use, take the slider off the homepage, and check what your hosting response time actually is. That often halves the load time in an afternoon.

If the theme itself is the problem, and it often is, then a rebuild is cheaper than fighting it for another two years.

Want this looked at for your business?

Send me your trade and your town. I will tell you straight what would help first.

Ready when you are.

Tell me what the business does. You get a fixed price and a live date in the first conversation, before any work starts.

Available now. You speak directly to the person building your site.

A flat-lay of everyday things from many small businesses: a cup of coffee, yellow tulips, hairdressing scissors and a comb, a dog collar and lead, nail polish, a tape measure, a paintbrush, a car key, a cleaning spray, a house key and a small potted plant

The phone shows example sites for made-up businesses.